Point of Sale

Hong Kong

1. The Barn (D2 Place TWO)

Shop 201-204, 2/F, D2 Place TWO, No. 15 Cheung Shun Street, Lai Chi Kok, KLN, HK

2. APITA HONG KONG

APITA Tai Koo GF & B1F, Cityplaza2, 18 Taikoo Shing Rd., Quarry Bay, Hong Kong

3. CCCCCc Se/ect (Langham Place)

Shop 621-622, Langham Place Shopping Mall, 8 Argyle Street, Mongkok, Kowloon

4. CCCCCc Se/ect (K11 Art Mall)

2/F K24, K11 Art Mall, 18 Hanoi Road, Tsim Sha Tsui, Kowloon

5. CCCCCc Se/ect (HK Airport)

7E108, 1/F, Hong Kong International Airport, Hong Kong

7TL008, Terminal II, Hong Kong International Airport, Hong Kong

6. CCCCCc Se/ect (Central Market)

Shop 116, Central Market, Central

Free Worldwide Shipping for Orders Over USD $65

Free Worldwide Shipping for Orders Over USD $65 (HKD $500 / SGD $83 / MYR RM275 / AUD $100 / EUR€57 / GBP £49)

Duties and Taxes

Duty Included

Shipping fees cover import duties and taxes for nearly all international shipments, so no extra charges upon receipt.

Exclusions

A small number of nations may charge separate customs levies, which buyers must cover. Confirm relevant rules with your local customs authority.

Customs Delays

Cross-border parcels require customs inspection that could slow delivery. We take no liability for hold-ups from clearance procedures.

Lost or Damaged Packages

Missing Shipments

Should your parcel go missing during delivery, email info@moonart.uk within 30 days after shipment confirmation. We’ll coordinate with the delivery provider to investigate and offer either a refund or replacement based on stock availability.

Damaged Items

For orders received broken or flawed, send us damage photos within 7 days of delivery. We’ll organise a replacement or refund dependent on current stock.

Email info@moonart.uk or message us on social media for all shipping questions. Our support team is ready to help!